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When someone calls, a banner displaying the call details appears at the bottom of your TV screen. The service is free when you subscribe to Rogers Digital TV and Rogers Home Phone with Call Display. Here’s how to get the most out of it. (Note: These instructions apply to Ontario customers only.)

  1. Send a call directly to voice mail: Yikes, it’s a telemarketer! On your Rogers remote, press [A] (which is enclosed in a yellow triangle) to send a call directly to voicemail. (A subscription to Rogers Home Phone Voicemail is required.) The phone will stop ringing almost immediately.
  2. Quickly close the pop-up banner: OK, you’ve seen who’s calling. Now you want the banner off your screen. Simply press the circular grey Exit button (located near the red “C” button). If you don’t press it, the banner will stay on screen for 20 seconds (default setting).
  3. Temporarily turn off TV Call Display pop-up: Watching a show or sports event and don’t want the TV Call Display banner to appear? Press the Blue “B” button on your Rogers remote to temporarily turn off the pop-up. The default snooze time is two hours. While the pop-up is on the screen, press the Red “C” button to access the Settings menu and customize the settings.
  4. Turn off TV Call Display pop-up: Go to Channel 975 and highlight Manage Call Display Pop-Up, then select Do
    Not Display Pop-Up from the list.

TIP: Tune into Channel 975 to customize your TV Call Display features. You can also view a log of recent calls here.


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9 thoughts on “How-To: Use TV Call Display

Dianne, on said:

How do I turn off the discribed voice on the tv showa.

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Marilyn, on said:

how do I get the call display on my tv. I have never had it but have a pvr. when I go to channel 975 it is black. what do I do to get it?

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Carolin Craine, on said:

I have call waiting and it used to show up on both tv’s, and now it shows up on only one of them. They both have the digital boxes etc. I have ck’d the call display settings, and they are set up the same, so why is this??

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Jean, on said:

I have rogers phone and vip cable and a pvr however when I go to channel 975 display settings and select the ok button the screen goes blank

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    @RogersNicolas, on said:

    Hi Jean,

    Sorry to hear about your issue. Can you please get a hold of Customer Support via Twitter @RogersHelps, Facebook or over the phone?

Mathilda Boucher, on said:

When are New Brunswicker going to be able to take advantage of the TV call display features? I have the call display at the moment, but I don’t have the other features.

Reply

    @RogersNicolas, on said:

    Hi Mathilda,

    There’s no compatibility issues in New Brunswick, give us a call and we’ll assist you!

Rick Della Vella, on said:

I’m still waiting to see the caller ID on my TV. I have this feature on one of my TV’s and not the other. Why is this so? Both TV’s have the PVR feature.

Reply

    @RogersNicolas, on said:

    Hi,

    Can you please reach out to Customer Care via Twitter @RogersHelps, Facebook or over the phone. A rep will help with that!

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